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Privacy Policy

Privacy Policy

Effective Date: 13.02.2026
"Rent And Trip Ltd." is committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data.

1. Data Controller

"Rent And Trip Ltd."
Address: Sofia, Bulgaria
Email: info@rentandtrip.bg

2. Personal Data We Collect

  • Account Information: Name, email address, phone number, login credentials.

  • Website Usage Data: IP address, browser type, device info, pages visited, duration.

  • Cookies & Tracking Data: For analytics, preferences, and marketing.

3. Legal Basis for Processing

We process your data based on:

  • Consent (e.g., subscribing to newsletters)

  • Performance of a contract (e.g., user account services)

  • Legal obligations

  • Legitimate interests (e.g., improving website services, security)

4. How We Use Your Data

  • Provide, maintain, and improve our website and services

  • Respond to inquiries and provide customer support

  • Send marketing communications (with your consent)

  • Ensure security and prevent fraud

  • Comply with legal obligations

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers who support website functions (hosting, analytics, email services)

  • Law enforcement, regulatory authorities, or legal advisors if required by law

6. International Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the EU Commission.

7. Cookies

We use cookies to improve user experience, analyze traffic, and remember preferences. You can manage cookies via your browser settings.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated above, or as required by law. Typical retention periods:

  • Account data: until account deletion or inactivity > 2 years

  • Analytics & cookies: up to 12 months

9. Your Rights under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

10. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

11. Changes to This Policy

We may update this Privacy Policy. The latest version will be posted with an updated effective date.

12. Contact

For questions regarding this policy or your personal data, contact:
Email: info@rentandtrip.bg